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Home » HPE Tech Care Basic Service - Extended service agreement - parts and labour (for server with OneView) - 5 years - on-site - 9x5 - response time: NBD - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21

HPE Tech Care Basic Service - Extended service agreement - parts and labour (for server with OneView) - 5 years - on-site - 9x5 - response time: NBD - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21

HPE Tech Care Basic Service - Extended service agreement - parts and labour (for server with OneView) - 5 years - on-site - 9x5 - response time: NBD - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
Price : 4 145,42€ excl VAT = 5 015,96€ incl VAT
Qty:  
Brand: Hewlett Packard Enterprise Hewlett Packard Enterprise
Product Code: HV6A4E


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Main Specifications
Product Description HPE Tech Care Basic Service - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Covered Configurations Server with OneView
Designed For P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 5 years
Technical support - remote diagnosis - 5 years
Technical support - visual remote guidance - 5 years
New releases update - 5 years
Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 5 years
Extended service agreement - parts and labour - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday

 

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